Customer Service & Call Center Staffing Agency

Our people, our vetting processes, our experience — and our commitment to service — make us the go-to resource for your customer service staffing needs.

Customer Service & Call Center Staffing Agency
Call Center Staffing Agency - Bonney Staffing

Experts in Customer Service Staffing for Call Centers, Retailers & Brands

In order to keep your customers happy, you need employees who can optimize the customer experience with your brand. That’s where we come in. Bonney supports clients by delivering customer service representatives with the necessary skills, including good communication, dependability, empathy, and problem-solving. Our focus on the customer service and call center space allows us to understand the nature of your business and easily identify needs — so we can consistently help streamline the recruiting process and provide smart staffing solutions.

Benefits of Working with a Customer Service Staffing Partner

Extension of Your Team

We want to become a critical part of your team, sharing your vision and helping you to effectively and efficiently hire great call center talent. Let Bonney be responsible for the coordination of the entire hiring process and by managing our working associates — so you can continue doing what you do best. More About Our Process

Relationship Centric Approach

We use cutting-edge technology and tactics that change how customer service companies and job seekers come together. But there remains a strong desire to connect with our customers on a more personable level—ensuring that we not only deliver a reliable customer service staff, but a superior experience as well.

Maximized Productivity

We believe in the power of a flexible customer service workforce – so companies can be more agile and responsive to changing business priorities and market conditions. You’ll never be shorthanded with Bonney as your customer service staffing partner. More about Services

POWERFUL RECRUITMENT TECHNOLOGY

At Bonney, we use powerful recruitment technology and tap into our vast talent pool to engage, qualify, and connect professionals to open job opportunities. This saves your team serious time, money, and frustration from having to source support specialists manually and puts more time spent on high-value activities.

Customer Service & Call Center Jobs We Fill:

Call Center

Customer Service Managers

Patient Services Reps

Insurance Assistant/Stewards

SERVICES

Recruitment, Payroll & Customer Service Staffing Support

Temp

Flexible staffing during peak periods, short-term projects, when replacing an absent employee, or when long-term stability of a position is unclear.

Temp-to-Hire

Assess the associate’s fit before you commit. Get a firsthand look at skills in real time. It’s a good step to ensure you hire the right person.

Direct Hire

Companies can spend months trying to hire because the competition for passive candidates is fierce. But we have the expertise specifically designed to source your direct hires — and the connections to find them in less time than on your own.

Quick Hire

A new approach to secure the best employee for your company quickly and effectively — directly on your payroll. Contact us to see how a Quick Hire can be an affordable new way to hire.

Payrolling Services

Add a contract associate of your choice to our payroll. Bonney will handle all administrative details. It’s a flexible and efficient way to get new hires onboarded quicker.

Expertise at work

Your Resource Center for Talent Solutions

Increasing Employee Attendance With Incentives

Increasing Employee Attendance With Incentives

If your company is experiencing a rise in attendance issues and you find yourself wondering what a company’s gotta do when it comes to increasing attendance and navigating the challenges that absenteeism brings, an incentive program might be just what you need. Here’s where to start.

read more
Warehouse Safety Best Practices

Warehouse Safety Best Practices

As a trusted warehouse and distribution staffing agency, it’s imperative that we keep Bonney associates safe on the job and can count on our client partners to keep their teams safe, too. Here are 10 common warehouse hazards, plus best practices to maintain warehouse safety.

read more

Ready to Partner with a Customer Service Staffing Agency?

Simplify your staffing needs.